Politica di rimborso e reso
If you need to return or exchange your order for any reason, we are here to help! We offer free returns or exchanges within 30 days of receiving your order. You can return the product in exchange for a different product or a direct refund with the original payment method.
Please note the following exceptions to our return and exchange policy:
Discounted items are final and cannot be returned or exchanged
Returned items must have no visible signs of wear or use
Returned items must be returned in their original packaging and with packaging that adequately protects them.
To obtain a return or exchange, complete the following steps:
Send all items to the following address: [ Marco Callisto - Via Sant'Erasmo 9, 19011 Bonassola (SP) ]. The cost of this shipping will be at your expense.
Depending on where you live and the shipping method you used, the time we receive the items may vary.
As soon as we have received the items, we will send you an email informing you of their arrival of the acceptance or non-acceptance of your request.
If your request is accepted, we will make a direct refund using the original payment method. Please wait a few days before the refund is shown on your bank account and inquire with your bank and credit card issuer. If the refund still has not arrived, write to us at
If your exchange request is accepted, we will ship you the new items you have indicated free of charge.
For any other information, write to us using the Contact form